Service disruptions from Friday 20th to Sunday 22nd September. Find out more

AWA will never ask for your password or account details to be disclosed via a link within an e-mail message. If you receive an e-mail of this nature, please disregard immediately, delete the e-mail and do not open any attachments then notify us immediately.

Our commitment to your security and privacy

At AWA, we take the protection and security of your information, transaction data and privacy very seriously.

Accordingly, we have employed a wide range of security measures to help protect your personal information and transactions. These measures extend from data encryption to firewalls to automatic timeouts. When you do your banking online with us, you can be assured that your banking is safeguarded and protected.

Our guarantee to you

In the unlikely event that an unauthorised transaction does occur on your account, we guarantee that you will not be liable for any unauthorised transaction carried out (provided you meet your obligations under our Conditions of Use, the ASIC Electronic Funds Transfer Code of Conduct and you haven't contributed to the loss).

AWA Alliance Bank